Mainstreet Offers You Better Ways to Resolve a Dispute
Professionalism Hotline, Ombudsman Program & Simple Online Standards (S.O.S.) Portal
Professionalism Hotline
When you have ethical, transactional or professional standards questions, you need quick answers. The Mainstreet Professionalism Hotline is staffed by trained experts who are standing by to help members and consumers with questions related to real estate transactions.
Contact the Ombudsman Team
Phone Number - 855.737.6990
Email - Simpleonline@MainstreetRealtors.com
Ombudsman Program
Sometimes disputes just need facilitated conversation to get both parties on the same page. Our Ombudsman program offers an option for resolution that can help facilitate and bridge conversations between parties in conflict. This peer-driven process is confidential and allows you to bypass a lengthy complaint process.
Our Ombudsman Team is comprised of members and REALTORS® who have gone through mediation training and are well-versed on the Code of Ethics and the Professional Standards process.
Simple Online Standards (SOS ) Portal
Have a more serious complaint or violation to report? File your complaint here.
